Tenant Resources

You can pay rent online through your tenant portal. Log in at any time to make a one-time payment or set up automatic recurring payments. We accept ACH bank transfers and credit/debit cards. Online payments are processed securely and you'll receive confirmation immediately.

Submit maintenance requests through your tenant portal for the fastest response. Log in, click "Maintenance Request," and describe the issue with photos if possible. For emergencies outside business hours (fire, flood, no heat, etc.), call our 24/7 emergency line.

Browse available rentals on our website, then submit an application online. We require proof of income (typically 3x monthly rent), valid ID, and rental history. Applications are processed within 1-2 business days. Once approved, you'll sign the lease and pay the security deposit to secure the property.

Contact us as soon as you know you need to move. Early lease termination options vary by lease agreement, but typically include finding a qualified replacement tenant or paying an early termination fee. We'll work with you to find the best solution for your situation.

Follow our move-out checklist to ensure you leave the property in good condition. Return all keys and garage openers, clean thoroughly, and repair any damage beyond normal wear and tear. After the move-out inspection, we'll return your deposit (minus any deductions) within 15-30 days as required by Florida law.

Pet policies vary by property. Check the listing details or contact us for specific pet requirements. When pets are allowed, there's typically a pet deposit and/or monthly pet rent. Some properties have breed or size restrictions. Always disclose pets on your application.